General Information

Warranty

Elias Woodwork guarantees thermofoil doors and accessories against yellowing, delamination or any apparent hidden defect that might affect their quality or cause premature deterioration for a period of 5 years from date of shipment. This guarantee does not apply to any deterioration of the product resulting from normal wear, or when damages are caused by:
improper installation or exposure to the elements 
any alteration, modification or transformation of the product 
exposure to temperatures above 85° C (185°F) 

Tolerances

Elias Woodwork warrants that its RTF & MDF cabinet doors have a size tolerance of +/- 1mm.

Production Lead Times

Standard order lead times are 7-10 business days depending on workload.

Rush Orders

Rush orders have a lead time of 3-5 business days.

RTF PRODUCT CARE & HANDLING

RTF products can be kept looking like new, but proper cleaning materials need to be used. Such as: Methyl Hydrate, nonabrasive soap and water, or denatured alcohol and water. Do not use lacquer thinners or any other product containing acetone, or any abrasive rubbing material or cleaner. Due to extremely high temperatures vented from self-cleaning ovens, it is recommended that a filler be installed between any door & drawer front and a self-cleaning oven. Customers are also advised to open all doors and drawer fronts near the selfcleaning oven when the oven is in self-cleaning mode. Exposure to temperatures above 85°C (185°F) is not covered by warranty. High Gloss RTF products come with a protective film and are not to be stored in direct sunlight which can make the film hard to remove later.